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BX Membership Community

Paying members·1 member

About


1. Commitment to Excellence: Member acknowledges and agrees to uphold the highest standards of client experience, professionalism, and service excellence in their beauty business practices. This includes but is not limited to:

- Providing consistent and exceptional customer service.

- Maintaining cleanliness and hygiene standards.

- Adhering to industry compliance regulations.

- Demonstrating timeliness and reliability in appointments and services.

- Continuously improving business practices to enhance the overall client experience.

2. Complaint Resolution Process:

- Complaint 1: Upon receipt of the first complaint regarding a violation of our core values from a consumer, Member will be informed of the complaint and given the opportunity to address it.

- Complaint 2: In the event of a second complaint, Member will be informed of the complaint and scheduled for a one-on-one session to discuss how we can support them in improving their business practices.

- Complaint 3: If a third complaint is received, Member's membership will be cancelled, and they will be ineligible to rejoin until they demonstrate a commitment to upholding service experience accountability in the beauty industry.

3. Marketing Benefits:

- Member's business will be marketed as a Beauty Experience Community member, highlighting their commitment to service excellence and adherence to our core values.

4. Certificate and Website Badge:

- Within 3 months of registration, monthly members will receive a certificate to display in their salon or workspace. Yearly registrants will receive a certificate and SVG badge for their website within 48 hours of signing up.

5. Membership Cancellation:

- Membership may be cancelled by either party

Group Rules


Respect one another

Everyone has a different point of view so feel free to respectfully disagree. Please be kind and courteous at all times.

Be respectful of others’ privacy

Being in this group depends on our trust of one another. Some discussions may be sensitive or contain sensitive information, so what’s said in the group should stay in the group.

Copyright infringement and trademark

When sharing others people’s posts, images and other content, do not infringe on their copyright or claim other people’s materials as your own.

No sales or spam

No selling to or spamming other members is allowed in this group. Anyone who does so will be subject to immediate removal.

Info

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  • April 14, 2024

    Created