Effective September 16,2019
Information We Collect:
We may collect personal information from you when you engage with our services, visit our website, or communicate with us. The types of personal information we may collect include:
1. Contact Information: such as your name, email address, phone number, and mailing address.
2. Business Information: such as your company name, job title, and industry.
3. Payment Information: when necessary for billing purposes, we may collect payment details or financial information.
4. Website Usage Information: we may collect non-personal information related to your interactions with our website, such as IP address, browser type, operating system, and pages visited.
Use of Information:
We use the collected personal information for the following purposes:
1. To provide and deliver our customer experience consulting services and fulfill our contractual obligations to you.
2. To personalize and improve our services, website, and communications to better meet your needs and preferences.
3. To communicate with you regarding our services, updates, events, promotions, or other relevant information.
4. To process payments, invoicing, and financial transactions.
5. To respond to your inquiries, requests, or complaints.
6. To conduct research, analysis, and reporting to enhance our services and better understand market trends and customer needs.
7. To comply with legal obligations and enforce our rights and agreements.
Disclosure of Information:
We may disclose your personal information to the following parties and under the following circumstances:
1. Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services and improving our operations.
2. Legal Requirements: We may disclose your personal information as required by law, regulation, or legal process.
3. Business Transfers: In the event of a merger, acquisition, or sale of our company or assets, personal information may be transferred to the relevant third parties.
4. Consent: We may share your personal information with third parties with your consent or at your direction.
We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, please note that no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.
You have certain rights regarding your personal information, including the right to access, correct, update, or delete your information. If you would like to exercise any of these rights or have any questions or concerns about our privacy practices, please contact us using the contact information provided below.
Protecting your privacy is important to us. We are committed to maintaining the confidentiality and security of your personal information. By engaging with our services or using our website, you